FAQ
Vitefait.fr is an innovative platform dedicated to connecting professionals with verified clients, thereby facilitating business growth and providing individuals with access to high-quality services.
All types of professionals can register, including craftsmen, freelancers, consultants, and various service companies.
To update your profile, log in to your account and go to the 'My Profile' section. You will then be able to edit your information.
Clients can rate professionals after using their services. These ratings help maintain the quality of services on the platform.
Yes, you can add professionals to your favorites in your dashboard, making it easier to access them later.
Yes, you can edit or delete your services by going to the 'My Services' section of your profile.
Use the search bar at the top of the page or browse through the categories to find a professional that matches your needs.
You can contact a professional by sending a message through their profile using the 'Request a Quote' option.
The Vitefait platform does not handle payments directly between users. Clients make payment arrangements directly with the professional, according to their accepted payment methods.
Yes, you can delete your account by going to the 'Settings' section of your profile and following the deletion instructions.
The platform allows professionals to create profiles, publish services, and enables clients to search for and contact professionals.
To add a service, log in to your account, go to the "My Services" section, and click on "Add a Service."
An invoice you can download is automatically generated after your payment. You can also access all your invoices in the "Invoices" section of your account.
Nous utilisons des protocoles de sécurité avancés pour protéger vos données personnelles et assurer la confidentialité de vos informations.
If you suspect fraud, please inform us immediately by using the contact form. We will investigate promptly to resolve the issue.
Vous pouvez proposer des améliorations en nous envoyant vos suggestions via le formulaire de contact disponible sur notre site.
Our customer support is available Monday to Friday, from 8 a.m. to 7 p.m. We usually respond within 48 business hours.
Professionals create a free account, complete their profile, and list their services. Clients can then easily find and contact professionals for their specific needs.